Key Highlights

• Deployed, diagnosed, and repaired 1,000+ IT devices for 100+ enterprise and consumer clients with quickest turnaround time company-wide.
• Led 3 BSc IT group project teams to produce excellent outcomes ahead of deadlines.
• Supervised and trained 2 junior IT techs, improving team proficiency.
• Built and deployed 20+ responsive websites usingWordPress and HTML/CSS on WHM/cPanel.
• Directed international outreach teams for multiple non-profits, managing planning, logistics, and operations.
• Produced high-performing technical and marketing content for major media agencies and big companies.
• Balanced full-time BSc IT studies (with distinctions), part-time technician work, and part-time ministry with consistent excellence.

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Work Experience

IT Technician - BDKTech | Part-time - 2024-2025
Installed and managed servers, networks,desktops, laptops, VoIP, and more with deep knowledge of consumer and enterprise systems and technologies. Translated complex tech into simple language for end users.

Technology Copywriter - Freelance - 2017-2023

Ministry Staff & Leader - YWAM/Shofar - 2018, 2020-2022
Directed international outreach teams for YWAM and staffed at Shofar church. Trained students for the mission field and managedchurch operations.

IT Technician - Deo Data | Part-time - 2019

Hosting Manager & Website Developer - Web Crew | Part-time - 2016-2017
Managed the server including all clients using WHM/cPanel and WHMCS, provided level 1and 2 tech support, and developed websites.

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Education

BSc Information Technology - North-West University - 2023-2025
Completed with multiple distinctions. Improved technical skills and solidified work experience. Led 3 group project teams delivering excellent results before deadlines.

CompTIA A+ Certification - 2024
Completed the A+ certification to solidify my knowledge as an IT tech.

Higher Certificate in Business Management - Regent Business School - 2019
Achieved Cum Laude while working as a copywriter and part-time IT technician.

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Project Portfolio

C# (Visual Studio)

• Birthday Scheduler (ASP.NET) - An intuitive birthday schedule system to keep track of birthdays, specifically aimed at manager at smaller companies who want to effectively manage employee birthdays.
• Database Showcase (WinForm) - A showcase for basic databases in Windows Forms, and also window-in-window functionality to some extent.
• Loadshedding Schedule (WinForm) - A notification app that notifies the user when loadshedding is happening in their location.
• Title Capitalizer (WinForm) - A little app that helps writers to properly capitalize their titles.

C++

• Chess Game (WIP) - An attempt at a full Chess game in the commmand line.
• Display, Record, and Swap Scores - Scoring app with input and output features.
• Easy Bubble Sort Algorithm - A showcase of bubble sorting in practice.
• Guessing Game - A basic guessing game versus the computer.
• Two-Dimensional Array Order Sorter - Another sorting showcase with a more advanced algorithm using arrays.

Java (other projects coming soon)

• Handling Exceptions - A showcase of Java exception handling functionality.

SQL and Systems Analysis

• CMPG223 Group Project - One of the group projects I led, involving analysis, presentation, design, and implementation.

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References

Professional references:

Janus Boonzaaier - Owner at BDK Technologies
janus@bdktech.co.za +27 83 385 8451
Our team leader and manager on the technical side of BDK Technologies.

Carmen Botma - Founder & CEO at GUDDLE
carmenbotma@outlook.com +27 82 820 1454
Founder of GUDDLE, a marketing and events company I copywrote for. She was the Media24 Live Event Director and SARIE’s Marketing Director.

Character reference:

Rick Bornman - Pastor, Regional Leader at Shofar Worcester
rick.bornman@shofaronline.org +27 84 503 5773
The head of our church who I worked with directly to assist and work on meeting the goals of our local ministry.